Cannot continue using the application the disc cannot be read

Sorry if this is the wrong sub to post this in. But I just got a PS4 on Black Friday (1TB slim) and once I put in Mortal Kombat XL it provides me this worry "Cannot continue utilizing application. Make sure disc isn't damaged or dirty.".

You watching: Cannot continue using the application the disc cannot be read

The disc looks perfect, no scratches or dirt or anything. Sometimes the game functions for a couple of minutes then I obtain this error. Sometimes I gain the error appropriate ameans. I additionally attempt to eject the disc and it doesn't eject after I gain this error. I have to revolve the PS4 off and earlier on and also then I have the right to eject it.

My COD WW2 functions fine so far so I don't think it's a device concern. But I did some digging digital and also others have actually had the same worry and also they all said it's likely the system and also the PS4's laser may be going poor.. yet as I shelp it's a brand-new system, just bought it last week.

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Anyone understand what's going on? Should I rerevolve the game and also attempt a different copy (I got it pre owned from Game Stop).

Any help is appreciated, thanks!

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level 1
3 years ago
Preowned game? Probably the problem. Exadjust it and also see exactly how it goes.

See more: Aleratec Usb Duplicator Software Suite Download, Press Release

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level 2
Initial Poster3 years ago

Yeah it's pre owned, however no scratches or anything favor that on the disc. Looks brand also new, might there still be an issue with it?

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level 1
2 years ago
a little bit late to the party, however have actually you figured out what the problem was? I'm having this exact same trouble via TLoU remastered and Batmale AK

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level 2
Original Poster2 years ago

It was an issue through the game. I reverted it for a different copy and also it operated fine.

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