Cannot expand the folder. the set of folders cannot be opened

Which of the following retains the information it's storing once the system power is turned off?
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They also gain this message sometimes as soon as trying to open up public folders, and also their very own online archive. Generally, they just have to cshed Outlook, and open it again to deal with the trouble for a while.

You watching: Cannot expand the folder. the set of folders cannot be opened

This is only happening to people who have be moved to Office 365.


Best Answer

Poblano
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JBman92 Feb 8, 2017 at 20:36 UTC

A new profile didn"t carry out the trick. What we have actually uncovered is that deleting all the documents in the adhering to folders appears to carry out it:

appdatalocalMicrosoftOutlook

appdata oamingMicrosoftOutlook


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5 Replies


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Thai Pepper
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Aaron.Flora
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Jan 20, 2017 at 21:56 UTC

Arcanux is an IT company provider.


I don"t know if the attach at the bottom is in the appropriate direction but we have migrated a couple of to the cloud and also run largely hybrid deployments. In the cases wright here we have encountered this removing and re-adding pergoals, or creating a new profile, or correcting autofind settings has actually reresolved it.

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https://support.microsoft.com/en-us/help/3074866/-cannot-expand-the-folder-error-when-you-expand-the...


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Poblano
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Best Answer
JBman92 Feb 8, 2017 at 20:36 UTC

A new profile didn"t carry out the trick. What we have found is that deleting all the documents in the following folders seems to perform it:

appdatalocalMicrosoftOutlook

appdata oamingMicrosoftOutlook


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Pimiento
OP
Ixbalanque Aug 15, 2017 at 14:23 UTC

JBman92 wrote:

A brand-new profile didn"t do the trick. What we have actually found is that deleting all the papers in the following folders appears to do it:

appdatalocalMicrosoftOutlook

appdata oamingMicrosoftOutlook

This is not a good deal with. It does not address the underlying problem and also is basically developing a new profile by deleting the PST. The user then has to downfill all of their mail aget.

I wish you could unmark points as "finest answer."


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Pimiento
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Ixbalanque Aug 15, 2017 at 14:23 UTC

This is a damaging resolve and need to not be noted as a ideal answer. You"re fundamentally producing a brand-new profile doing this and also not addressing the trouble.

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Poblano
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SohwMuchWow
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Nov 8, 2017 at 12:41 UTC

I"m curious to the answer too. We have this worry. I"ve tried many feasible fixes, but haven"t found a solution yet.


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