Dell computer stuck in sleep mode

The complying with short article has indevelopment around multiple troubleshooting procedures to fix sleep, suspend, and hibernate concerns on Windows computers that will power on. Summary:The complying with write-up includes information about multiple troubleshooting procedures to settle sleep, suspend, and also hibernate problems on Windows computers that will power on.See much less The adhering to article has indevelopment about multiple troubleshooting procedures to settle sleep, suspfinish, and hibernate problems on Windows computer systems that will power on.
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Symptoms

Your computer system will not rerotate from suspend, wake from sleep or hibernate.

You watching: Dell computer stuck in sleep mode


Cause

The following is a list of some factors why this behavior deserve to take place.

BIOS update necessary.

Out of date or corrupt chipcollection or video motorists.

Incorrect Power Options settings.

Old or corrupt hiberfil.sys file information.

Software or applications bring about actions.

Corrupt Windows mechanism documents.


Resolution

Table of Contents:

Overview

This write-up covers troubleshooting procedures to resolve problems via vivaworldcup.info computers that carry out not wake up from sleep, hibernate, or suspfinish mode. Normally this is the result of an incorrect Power State establishing in the BIOS and also Windows, or it might be a corrupted driver.

The adhering to troubleshooting steps have to be done in a Top to Dvery own order.


Note:
If your computer is stuck in sleep or hibernate. A "Hard Shut Down" (press the power button till the computer system shuts off) would certainly need to occur. Any unsaved work or information prior to the computer system was put to sleeping or hibernating might be lost in this procedure.

YouTube Video: Sleep Mode Will not Wake Up Windows 10 (Official vivaworldcup.info Tech Support) (3:03 – English).

Update the BIOS and Chipset

The first step would certainly be to update the BIOS and also chipset driver.


Warning: Make certain to suspfinish BitLocker before flashing the BIOS on computers that have BitLocker allowed. If BitLocker is not suspfinished, the next time you reboot the computer it will certainly not identify the BitLocker key. A prompt to enter the recoincredibly essential to progression will display, and also this will occur on each reboot. How to Enable or Disable BitLocker through TPM in Windows

BIOS

Enter your System Service Tag or navigate to the particular Model of System you have. Click the Drivers & Downloads tab. Select your Operating System in the drop-dvery own box (Figure 1). Select BIOS in the Classification drop-down box (Figure 1). Click the many current version of the BIOS (Figure 1). Click Download to start the downpack (Figure 1).
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Figure 1 Save the file to your Deskpeak. Once downloaded, you can Double-Click the symbol on your Deskheight. Follow the On-Screen instructions to finish the installation. This reboots your computer and also perdevelops a BIOS update.

Chipset

Enter your System Service Tag or navigate to the certain Model of System you have actually. Click the Drivers & Downloads tab. Select your Operating System in the drop-down box (Figure 2). Select Chipset in the Classification drop-down box (Figure 2). Click Intel Chipset Device (Figure 2). Click Download to start the download (Figure 2).
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Figure 2 Click Download. You may receive a warning and an alternative to run or conserve the file. Click Save. When the Save As window shows up, designate a folder to save the file that is being downloaded and also click Save. The downpack development home window screens. Make sure the checkbox beside "Cshed this dialog box once download completes" is unchecked. When the downpack completes click Run or Allow.
Note:
The User Account Control window might show up, click Continue.
A tiny home window appears via Continue and Exit buttons, click Continue. In the Select the folder where you want to unzip the papers to home window, click Ok. If a message shows up asking to create a folder, click Yes. If a message shows up asking to overcreate the folder, click Yes to All. In the All documents were successfully unzipped window, click Ok. A new window appears, follow the prompts that appear to end up the installation.

Once the BIOS and Chipcollection Driver have actually been updated, the computer must be tested to view if the issue is resolved.If the worry remains, please go to the next action.

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BIOS and Power Options Settings

The adhering to settings should be adjusted in the BIOS and also in Windows.


Note:
If making use of a computer mouse and also key-board, make certain they are connected directly to the computer system or docking terminal and not a USB hub.

BIOS:

Power the computer On and press the F2 key at the vivaworldcup.info logo to enter the BIOS. Once in the BIOS, click the plus to the left of Power Management. Then Select USB Wake Support, examine the box to Enable USB Wake Support. Click Apply at the bottom (Figure 3).
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Figure 3 The Block Sleep Option (have the right to additionally be called Deep Sleep Control) is only available on Desktop computers, uninspect it to Disable it. Click Apply at the bottom (Figure 4).
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Figure 4 Exit the BIOS.

Windows Power Options:

Search for and open "Power Options" in the Start Menu. Click "Choose what the power buttons do" on the left side of the window (Figure 5).
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Figure 5 Click "Change settings that are presently unavailable" (Figure 6). Under "Shutdown settings", make sure "Turn on fast startup" is unchecked (Figure 6).
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Figure 6

Once the BIOS and also Windows Power Options have actually been changed, the computer must be tested to check out if the issue is refixed.If the concern remains, please go to the following action.

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Upday Video Driver

The Video driver should be the next item that is updated in the troubleshooting procedure. Some computer systems may have two video drivers that have to be updated, the Intel Incorporated driver. Then the nVidia or AMD discrete driver, that is based upon which was ordered through the computer.

Video Driver

Get in your System Service Tag or navigate to the specific Model of System you have. Click the Drivers & Downloads tab. Select your Operating System in the drop-dvery own box (Figure 7). Select Video in the Category drop-down box (Figure 7). Click Intel HD Graphics (Figure 7).
Note:
You might should downpack the nVidia or AMD driver as well, relying on if a discrete video card was ordered via the computer.
Click Download to start the downpack (Figure 7).
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Figure 7 Click Download. You might get a warning and also an choice to run or conserve the file. Click Save. When the Save As home window appears, designate a folder to save the file that is being downloaded and also click Save. The downfill development window displays. Make certain the checkbox alongside "Cshed this dialog box as soon as download completes" is unchecked. When the download completes click Run or Allow.
Note:
The User Account Control window might show up, click Continue.
A little window appears with Continue and Exit butlots, click Continue. In the Select the folder wbelow you desire to unzip the papers to window, click Ok. If a message appears asking to produce a folder, click Yes. If a message appears asking to overwrite the folder, click Yes to All. In the All documents were successfully unzipped home window, click Ok. A new window appears, follow the prompts that show up to finish the installation.

Once the Video Driver has actually been updated, the computer system have to be tested to see if the issue is refixed.If the issue stays, please go to the following step.

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Refresh hiberfil.sys File

Refresh the hiberfil.sys file by toggling the switch (Disabling and Enabling), this resets the file if it is corrupted.

You need to run this from an Administrator Command Prompt home window. To open one in Windows 10, 8 or 8.1, right-click the Start button and also pick "Command Prompt (Admin)." To open up one in Windows 7, you can search the Start Menu for Command also Prompt, right-click it, and choose "Run as Administrator." Copy and also paste the command also right into the Command also Prompt home window, "powercfg -h off" and press enter to disable (Figure 8).
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Figure 8 Rebegin the computer system, and also go to an Administrator Command Prompt window aget. Copy and paste the command right into the Command Prompt window, "powercfg -h on" and push enter to enable (Figure 9).
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Figure 9 Restart the computer an additional time. The hiberfil.sys have to be refreburned.

Once the hiberfil.sys file has been refreburned, the computer system should be tested to see if the worry is refixed.If the concern remains, please go to the next step.

See more: Skyrim Steam Workshop Mods Not Showing Up, Steam Workshop Mods Not Loading In

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Windows Power Troubleshooter

You deserve to run the Windows Power Troubleshooter to change your computer"s power settings. The Power Troubleshooter checks your computer"s timeout settings, which identify exactly how long the computer waits before turning off the monitor display or entering sleep mode.


Note:
Adjusting these settings deserve to assist you conserve power and also extend your laptop"s battery life.

To run the Windows Power Troubleshooter, follow these instructions:

In Windows, search for and also open the Control Panel. In the Control Panel Search field, kind Troubleshooting (Figure 10). Click Troubleshooting (Figure 10).
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Figure 10 Under System and Security, click Improve Power Usage (Figure 11).
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Figure 11 Click Power to run the Troubleshooting tool (Figure 12).
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Figure 12 A "Detecting Issues" home window screens while Windows detects and also attempts to solve any kind of concerns. After Troubleshooting is complete, close the Troubleshooter, or click Explore Additional Options if required.

After Windows Power Setups have been readjusted, the computer system have to be tested to check out if the problem is readdressed.If the concern stays, please go to the following action.

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Clean Boot via the Microsoft Config Utility

To perform a Clean Boot utilizing the Microsoft Config Utility on the computer system, usage the adhering to steps:

From the Search Box, form msconfig and push Enter. Click the Startup tab. Click Disable all and click Apply. Click the Services tab. Check the box that says Hide all Microsoft services and then click Disable all. Restart the System and also check if the concern is refixed.

If it is still present, repeat the measures over to repermit all services and also startup items. Start looking at the regimen, driver, or device for the problem.If the problem is not present, you need to repermit services and also startup items one by one until the cause of the problem is identified.

This procedure is critical in preventing uncrucial Operating System reinstalls. This process is temporary and also is essential to examine to see if a Startup Item or Service is bring about the issue.

To rerotate the Boot Process to a Regular Startup In MSCONFIG.

From the Search Box, kind msconfig and press Enter. Click the General tab. Click Regular startup. Click OK. Click Yes once you are triggered to rebegin your computer.

If the worry stays after testing, please go to the next action.

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Create a New User Profile

To create a new user in Windows, please make sure you are logged in through an account that has Administrator privileges.

Windows 7

Click the Start Button. Click the Control Panel menu choice. In the Manage Accounts regulate panel. Click Create a New Account. In the Create New Account display. In the New Account Name field, enter the name of the new account that you would prefer to create. To give full accessibility to the account, select the account type as Administrator.

Windows 8, 8.1, or 10

Swipe in from the best edge of the screen, tap Settings, and also then tap Change PC Settings. Click Accounts, and also then Click Other Accounts. Click Add an Account, and also then click Sign in without a Microsoft Account (Not Recommended). Click Local Account. Enter a user name for the brand-new account. If you desire this perchild to authorize in with a password, enter and also verify the password, include a password hint, and then tap or click Next. Click Finish.

In situation if the account is not an administrator account, follow the instructions listed below.

Use the Windows vital + I key-board shortcut to open up the Settings application. Click Accounts. Click Family & Other People. Under Other world, select the user account, and click Change Account Type. Under Account form, select Administrator from the drop-down food selection. Click OK to complete the job.

The computer system must be tested to see if the concern happens in the new Account. If the problem does not take place with the brand-new Account, the worry lies in the original Account.If the issue remains in the old Account, please go to the next step.

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Restore System

If system security is allowed on your computer, Windows instantly creates a gain back point whenever you install new Windows updates.


Note:
System Restore will not delete any of your records. You may have to reinstall any kind of software program, updates, or drivers that were mounted after the day you are taking the computer system ago to.

How to Percreate a System Rekeep in Windows

When the System Rekeep is done, the computer system must be tested to see if the concern is reresolved.If the worry stays or if this action was skipped, please go to the following step.

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System Data Checker Scan

The System Documents Checker (SFC) tool is constructed right into Windows and can sdeserve to your Windows computer files for corruption or any various other changes. If a document has actually been modified, it will certainly automatically replace that file via the correct version.

You have to run this from and also Administrator Command Prompt home window.To open up one on Windows 8, 8.1 or 10, right-click the Windows button and pick "Command Prompt (Admin)."On Windows 7, you can likewise search the Start Menu for Command Prompt, right-click it, and also select Run as Administrator.

Type the following command also right into the Command Prompt window: sfc /scannowPress Enter to run a full device scan:

When the SFC scanner is done, the computer system should be tested to watch if the problem is reresolved.If the concern remains or if this step was skipped, please go to the next step.

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Operating System Re-Installation

If the problem continues to be after all troubleshooting procedures (other than for the optional Connected Standby step) have actually been done.

An Operating System (OS) reinstall demands to happen.


Prior to Re-Installing the OS, you may need to develop Windows recoincredibly media. Instructions on exactly how to do this with your vivaworldcup.info System might be uncovered in the following posts.

Windows 10

Step-by-action instructions for reinstalling Windows 10 have the right to be found in the adhering to short article through videos easily accessible.Reset or reinstall Windows 10 on your vivaworldcup.info computer

Windows 8 or 8.1

Step-by-step instructions for reinstalling Windows 8/8.1 have the right to be discovered in the adhering to short article.Windows 8/8.1 Upgrade and Installation Instructions

Windows 7

Step-by-step instructions for reinstalling Windows 7 have the right to be uncovered in the adhering to short article via videos obtainable.Resave, Factory Recollection or Reinstall Windows 7 on your vivaworldcup.info Computer.

See more: Errors: " Unable To Reset Your Pc. The System Drive Cannot Be Found

If you have actually further inquiries about this short article, call vivaworldcup.info Technical Support.

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Desktops & All-in-Ones, G Series, Inspiron, Latitude, Vostro, XPS, Reworn down Models, Fixed Workstations