Digital editions encountered an error on the activation server

DRM Troubleshooting

I have actually downloaded an ePublication that doesn’t open up. How carry out I open up and also review the eBook?
If you have got a .acsm file that doesn’t open up instantly, it indicates that Adobe Digital Editions is not currently set up on your device. In this case, save the file obtained and also downpack Adobe Digital Editions. Once the download is finish, open up the .acsm file. It would certainly instantly obtain opened in Digital Editions.

You watching: Digital editions encountered an error on the activation server

Error Code #2083: License Error (Server Communication problem: E_ADEPT_IO)
This is a generic error caused by your firewall blocking the port and not enabling Adobe Digital Editions to download. If you receive this error message while trying open up an e-book with Adobe Digital Editions, check your firewall settings to make sure the traditional port 80 is open up.
I’m not being able to accessibility my eBook on Digital Editions set up on various other equipments. What could be the factor behind it?
Make certain that Digital editions is appropriately authorized as stated over. Protected items that you downpack with Digital Editions can open on up to six computers and also mobile gadgets offered they are properly authorized. If you have actually already opened up your safeguarded book on 6 computer systems and also mobile gadgets and you are trying to open it on a 7th tool, you will not have the ability to perform so. In this case, please open your ePublication on the last 6 devices/computers.
Why can’t I print and Copy my ebook from Digital Editions?
Normally content is protected for print and also copy accessibility. If content is open in Digital Editions, go to Reading->Item Info to uncover out access restrictions. If print and copy is not limited and you are still not able to resolve the worry, sfinish an e-mail ExPress Support.
After downloading ebook, I got .acsm file yet it doesn"t open up via Adobe Digital Editions, what have to I do?
This looks prefer the difficulty of association of fileform .acsm via Adobe Digital Editions. This have the right to happen if:

Book is downloaded first and also then Adobe Digital Editions is mounted.

ADE is not mounted properly.

Sometimes firefox web browser creates problems.

This is how you deserve to rectify it. Open the "urlattach.acsm" file as follows…

Once you have mounted Adobe Digital Editions, right-click the urlconnect.acsm file.

Select "Open With", and choose "Adobe Digital Editions".

Click "OK". Adobe Digital Editions opens and also downlots the eBook.


If you have actually currently installed Adobe Digital Editions before downloading and install the ebook, then you may have to adjust your computer"s file associations so that the Adobe software opens the .acsm file kind.

For Windows Vista

Go to Start > Control Panel > Default Programs > Associate a document kind or protocol via a routine. The "Associate a document form or protocol with a program" dialog box is presented.Under the "Extensions" heading, select ".acsm" and also click the "Change routine..." button. The "Open With" dialog box is displayed.Click the "Browse..." switch. A second "Open With" dialog box is presented.To open up eBooks with Adobe Digital Editions…Browse to "C:Program FilesAdobeAdobe Digital Editions and also choose "digitaleditions.exe"Click "Open" to associate .acsm files with Adobe Digital Editions.Double-click the "urllink.acsm" file you downloaded.Adobe Digital Editions opens up and also downloads the eBook.

For Windows 98SE, Windows 2000, Windows ME, or Windows XP

Open "My Computer" and from the menu bar choose Tools > Folder Options and also click the "Data Types" tab.Select ".acsm" and click the "Change" button.In the list of programs displayed, click on "Adobe Digital Editions", then click the "OK" switch.Double-click the "urllink.acsm" file you downloaded. Adobe Digital Editions opens and also downtons the ePublication.

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For Macintosh operating systems

"Control-click" the "urlattach.acsm" file and choose "Get Info". The "urllink.acsm Info" home window is shown.Expand the "Open with:" section and click the "Other..." drop-dvery own.In the list of programs presented, select Adobe Digital Editions.Check the "Almeans Open With" checkbox to set the Adobe software to constantly open up .acsm documents.Click the "Add" button. The "urlconnect.acsm Info" home window is displayed.Close the "urllink.acsm Info" window.
I’m unable to open some or every one of my eBooks after upgrading to Adobe Digital Editions 1.5 or later. I’m receiving the adhering to error:” Internal error - record currently failed."Error W_ADEPT_CORE_USER_CREDENTIALS_NOT_FOUND”
This issue shows up to be caused by a faientice in the process of moving your books from anonymous activation to Named activation.Disclaimer: The adhering to solution entails the Windows System Regisattempt. Editing or manipulating the registry mistakenly have the right to result in severe mechanism damage, which might call for reinstallation of the operating mechanism. If you are not comfortable editing and enhancing the regisattempt then it"s ideal to take your machine to a skilled. If you select to continue it is crucial to produce a finish device backup and a Windows System Resave Point prior to proceeding. ExPress cannot be hosted responsible for damage resulting from this information.

Windows Troubleshooting Steps

Quit Adobe Digital Editions (if it is open).Click Start > Run, kind regmodify in the Open box, and then push Enter.Navigate to the complying with registry key:HKEY_CURRENT_USERSoftwareAdobeAdept.Right-click the ADEPT crucial, and also select Delete.Click Yes to confirm the deletion.Quit the Regisattempt Editor.Restart Adobe Digital Editions. You will certainly be asked to re-authorize. Follow the authorization prompts. Be certain to use the correct AdobeID and password to authorize.Reopen up your publications to be certain they carry out not display ongoing errors.

Macintosh Troubleshooting Steps

Quit Adobe Digital Editions (if it is open).Delete this file:/Library/Application Support/Adobe/Digital Editions/activation.datRestart Adobe Digital Editions. You will be asked to re-authorize. Follow the authorization prompts. Be particular to usage the correct AdobeID and also password to authorize.Reopen up your books to be certain they do not display ongoing errors.
Why Error encountered once activating Digital Editions or accessing an ePublication "Adobe DRM Error".
Follow among the listed below solutions:

Equipment 1: If you adjusted the clock on your computer system, then collection it earlier to the actual time. Any DRM protected publications that you downloaded or review while the clock was collection wrongly will not be available to you until the actual clock time reaches the incorrect time to which your clock was set before you resolved it.

Solution 2: Enable firewall, antivirus, or proxy software. Firewall, anti-virus, and proxy software application have the right to intercept the activation request from Digital Editions to the activation server. If you are receiving an error beginning via E_ADEPT_IO (such as "E_ADEPT_IO ActivationService Info Error%20#2032") then your machine is not permitting the link to the activation server at To resolve this concern modify your firewall or various other software application to enable your machine to affix to the activation server at For all various other worries, send an email ExPress Support.

Error got as soon as opening an ePublication in Adobe Digital Editions 1.7.1: "Sorry, the file you are attempting to open cannot be opened by Digital Editions" once opening an eBook file in Adobe Digital Editions 1.7.1
If you attempt to open up or accomplish an Adobe Content Server 3 eBook (i.e. Open an ETD file) with Adobe Digital Editions version 1.7.1, this message will certainly appear. The eBook distributor for the eBooks in question might not have moved to Content Server 4 and fulfilling their Content Server 3 eBooks are no supported from April 1, 2009.
Can eBooks that I have actually currently obtained from a library be moved to an additional machine?
Digital Editions 1.5 and higher will certainly detect obtained eBooks and also display in the “Borrowed” bookshelf. However before, if you obtained an ePublication through Acrobat Reader or Digital Editions 1.0, you cannot move that book to one more machine. You will certainly have to rerotate this book and re-borrow it aget with Digital Editions 1.5 and higher in order to carry it.
This error is actually brought about by an error in Adobe’s database. Once you obtain this error your existing AdobeID will not work anymore for activating books and you have to create a new AdobeID. Also, you will no much longer be able to access any type of of your old books. Follow these steps to settle this problem:Create a brand-new AdobeIDAuthorize after 24 hoursDo another uninstallDelete Adept from the registryInstall ADE again and authorize with your new AdobeID
Error: Server Timeout or Download Reset
This is a lot of regularly led to by the problem via your Internet connection or web browser. Please call your Internet Service Provider (ISP) or examine your internet browser to make sure it is functioning appropriately.
Create new account at adobe"s site
Error encountered while activating Adobe Digital Editions 1.x or check out epubs “E_ADEPT_REQUEST_EXPIRED”
This error is brought about by one of, or some combicountry of, the complying with three device settings:Incorrect clock time.Incorrect date.Incorrect time zone.

When you download a PDF or an epub, the Adobe activation records timestamp information from the Adobe activation server. This information is stored inside the book. When you attempt to open up the book, this information is compared to your present system information. If your mechanism has actually an incorrect time/date/time zone, then the activation server disallows the repursuit and also you cannot review the book. Carecompletely check the machine"s device time, day, and time zone to be particular they complement the time/date/zone when you purchased the PDF or epub. In most instances this will certainly settle the error.

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How carry out I deliver “urlattach.acsm” on my Sony Reader
When a record is secured utilizing server based DRM, then “urlattach.acsm” should be opened using Adobe Digital Editions (ADE) just. Sony Reader fails to open up book via “urllink.acsm” straight. You will receive adhering to error in Sony Reader if attach is opened up directly:
Connect Sony Reader device to the computer system by means of USB cable gave through gadget. Once detected, auto installation of Sony Reader software (“Reader Library”) is done and following message is displayed to the user.
Make certain Adobe Digital Edition (ADE) have to be authorized through valid Adobe ID otherwise the publications fulfilled in ADE will not be obtainable with Sony Reader. If user authorizes as per above display screen, then Sony reader have to be likewise authorized via same credentials.Reader library demands to be authorized through same Adobe ID as ADE or Sony Reader Store Account as per display screen swarm below:
Once book is opened in ADE, the book gets saved in (option in windows) or (choice in Mac). Drag the book from this place to Sony Reader software program (called as “Reader Library”) while Sony Reader tool is connected to the computer system. From Reader Library software program, drag the book to “Reader” icon as displayed below:
Now you deserve to disconnect device from computer and also review book at leisure. If you don’t authorize Sony Reader via ADE and try to drag book from ADE to Reader library, then following error will be shown:
Authorize the Reader library via very same credentials as ADE to review the book successfullyFollowing error message will certainly be shown if Sony Reader library and also ADE are authorized through different credentials:

Please note that Reader library and also Sony Reader device MUST be authorized via same Adobe ID as ADE.

Please carry out me list of tools which supports Adobe Content Server based DRM
Please describe the attach for many current info: