Ps4 headset audio cutting out

If the PS4 game audio is dropping out, or you alert that it cuts out throughout quiet moments in the game soundtrack, the PS4 Settings may not be configured appropriately. To identify if this is the difficulty, please perform the following:

Unplug the PS4 Chat/Talkback Cable from the PS4 Controller and also Headset. Are you able to hear game audio plainly without any type of drop outs?

a) If you do not hear game audio at all, then your headcollection might not be paired to the transmitter or the product might be set up mistakenly. You have the right to find a PS4 Setup Diagram for the PX4 here:


b) If you hear game audio plainly once the PS4 Chat/Talkearlier Cable is unplugged, then the Output to Headphones setting could be set to "All". Please examine the following:


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Connect the PS4 Chat/Talkback Cable to the Headcollection and also PS4 Controller. The PS4 will immediately detect that a Headcollection Device is plugged in.2. Navigate to Settings > Devices > Audio Devices.3. Select Output To Headphones.

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4. Select Chat Audio.


You have to now hear the game and also chat audio plainly via the headset.

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c) If the settings are configured appropriately but you are still having actually audio dropouts, power cycle the PS4 by turning the PS4 off, unplugging the PS4 power cable and transmitter, powering the headset off, and also leaving it for 15 minutes. Then, plug the power cable earlier right into the PS4 and also rotate the PS4 on. When it has actually completed start-up, plug the transmitter earlier right into the PS4 and power the headcollection on.

If game audio or chat still isn"t working, please call our Team: Contact