Windows 10 destroyed my hard drive

I upgraded my lappeak to Windows 10 favor it told me to. It was working fine for a week till it updated itself. After the upday my computer system immediately craburned and can no longer boot. I melted a recovery disk and then both by myself and with a Answer Workdesk operator tried all feasible options that the disk offered via no avail. The operator sassist all I deserve to do is gain a new Windows 7 product key from my laptop"s OEM and also quickly hung up.

You watching: Windows 10 destroyed my hard drive

What he didn"t say is that my OEM will certainly charge me $48.50 for a brand-new one (together with the necessary drivers). I find this ridiculous and also completely intend to reimburse me for this charge because it is they who required the incompatible update onto my device.

I am currently on the Answer Workdesk call waiting list. I expect my question is, "How do I "escalate" my issue to supervisors who can properly resolve my problem?". Also, has actually anyone on here dealt with this sort of point before? How was it resolved?

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A. User
Replied on August 14, 2015


Thank you for posting your query in Community.

It is unfortunate that you have actually finished up in this case. I will be glad to assist you.

In order to help you much better, I require some more information.

1) Do you obtain any error message when you tryto boot?

2) If yes, what is the message?

I suggest you to follow this approach and also check if it helps.

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Method 1:

Running examine disk to watch if your difficult drive is the problem

What you will need - A Windows10 CD or DVD.

Tip 1: Place theDVD/CD in your drive and continue to boot from it.

Step 2: When the install display pops up, look to the bottom left and pick "Repair Your Computer".

Tip 3: You will certainly now view a display screen that claims "Choose an option". Select "Troubleshoot", then "Advanced Options", and finally "Command also Prompt".

Step 4: Type "chkdsk /r C:" (Without quotes)

Tip 5: The sdeserve to need to start. This might take a number of hours depending upon the size of your difficult drive.

Step 6: Once the scan is done, kind "exit" (without quotes).

Step 7: Reboot.

Hope this helps.

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